Desktop Outsourcing
Gartner, 8/1/03: How to Choose a Desktop Outsourcer
When comparing desktop outsourcers, it's not enough just to consider their traditional capabilities, geographic coverage and price. You should also assess their supply chains and skill at optimizing service processes.
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Offshore Outsourcing
Gartner, 7/31/03: Outsourcing Backlash: Globalization in the Knowledge Economy
Globalization of the knowledge economy has surprised many enterprises. The speed and impact of offshore outsourcing, and the poor global economy, are driving change in the workforce.
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Security
The Register, 8/4/03: Is it a bird? A plane? No, it's a Windows Trojan
By Jan Libbenga
While one of the sneakiest viruses to date began spreading rapidly across the Internet at the weekend, antivirus software vendor Panda Software detected a Trojan that exploits, you guessed it, another Windows vulnerability. Its actions leave affected computers at the mercy of hackers, the company warns.
The Trojan Autorooter (the term is based on security lingo for successfully cracking and gaining privileged access to a machine) is hidden in a file called WORM.EXE, which we have to admit, is a bit of a giveaway.
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ZDNet, 8/4/03: Attack bot strikes Windows flaw
By Robert Lemos
LAS VEGAS--Online vandals are using a program to compromise Windows servers and remotely control them through Internet relay chat (IRC) networks, system administrators said Saturday.
Several programs, including one that exploits a recent vulnerability in computers running Windows, have been cobbled together to create a remote attack tool. The tool takes commands from an attacker through the IRC networks and can scan for and compromise computers vulnerable to the recently discovered flaw in Windows.
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Microsoft
C|net, 8/4/03: Microsoft boosts Office upgrade
By David Becker
Microsoft revealed a "step up" promotion Monday for its new Office software, offering advanced versions of Office applications for business customers enrolled in a controversial new licensing plan.
The promotion applies to business customers who have signed up for one of several licensing plans imposed two years ago that lock customers into periodic upgrades and who are set to receive the standard version of Office 2003 when the software is released in a few months.
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Open Source
Computerworld, 8/4/03: Study: Linux nears Windows XP usability
Researchers studied how easily users could perform tasks using the two operating systems
By John Blau
Linux, once viewed as an operating system that only computer geeks could appreciate, is today a much more user-friendly software that companies, public administrations and consumers can master almost as easily as Microsoft Corp.'s Windows XP. That's the core finding of a study published Aug. 1 by Relevantive AG, a Berlin-based company that specializes in consulting businesses on the usability of software and Web services.
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