Service Level Management
Giga, 9/11/03: Market Overview 2003: Service-Level Management and Business Services Management Technologies
Thomas Mendel
Contributing Analyst: Jean-Pierre Garbani
In 2003, the market for service-level management (SLM) and business services management (BSM) technologies will generate approximately $510 million in licensing revenues and is set to increase to about $600 million in 2004 and to $750 million in 2005. SLM is defined here as the process of measuring the service quality, reporting results and taking action to ensure the quality stays within agreed parameters. BSM takes this approach one step further by mapping the actual business processes to the underlying IT infrastructure.
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Patch Management
C|net, 9/11/03: Patch priorities
By Jan Sundgren, Analyst
Battered by malicious code such as MSBlast and Slammer, which exploit software vulnerabilities to spread across the Internet, organizations are more pressed than ever to fix these vulnerabilities.
But patching security holes is a major headache--patches must be tested before they are applied, yet they are released with a frequency that makes it a real burden to keep up. One element of getting the process under control is to prioritize patches according to how critical they are, so administrators can focus their efforts on the most important patches.
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Backup and Restore
C|net, 9/11/03: Sony, CA build backup for laptops
By Ed Frauenheim
Sony and Computer Associates International have jointly launched a backup product to help laptop owners do a better job of holding onto key documents and information.
The companies plan to release the StorStation Laptop Data Protection system, which backs up data on notebook computers automatically when they connect to a network. It combines Sony's 720GB StorStation FSV-M5 server with CA's Mobile Backup software.
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Security
eWeek, 9/11/03: New Worm Headed Our Way?
By Dennis Fisher
Administrators and security specialists hoping for a breather now that Blaster has faded and SoBig.F has expired may be in for a long weekend.
The nature of the new vulnerabilities revealed yesterday in the RPC DCOM implementation in Windows is so similar to the one that Blaster exploits that security experts believe it's only a matter of days, if not hours, before someone releases a worm to attack the new weaknesses. Even though it infected close to a million machines, experts say the Blaster worm was poorly coded and as a result did not do nearly the damage that a more efficient worm could have done. Blaster easily could be modified to work much better, and because the source code for the worm is readily available online, it's likely that someone is already at work on that task.
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Computerworld, 9/11/03: Virus writers mark Sept. 11 with new batch of bugs
Story by Bernhard Warner
SEPTEMBER 11, 2003 ( REUTERS ) - Internet virus writers marked the two-year anniversary of the Sept. 11 attacks in their own inimitable style, releasing Internet contagions that prey on people's sentimentality and fears.
Two Internet infections have surfaced in the past week -- Neroma and Vote.K -- that carry Sept. 11 references, computer experts said.
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Microsoft
Infoworld, 9/11/03: Limited Office 2003 release set for Monday
Select customers will get early access to new Office System products
By Joris Evers
Select Microsoft Corp. customers will get early access to several of the vendor's new Office System products on Monday, the company said.
Volume buyers who bought Microsoft's software maintenance plan Software Assurance (SA) and subscribers to Microsoft Developer Network (MSDN) developer service will be able to download the Office 2003 suite applications, the OneNote note-taking tool, and several other applications starting Sept. 15, Microsoft said in a statement sent via e-mail Thursday.
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Otherwise
The New York Times, 9/12/03: An American in Japan, Making a Connection
By ELVIS MITCHELL
The director Sofia Coppola's new comic melodrama, "Lost in Translation," thoroughly and touchingly connects the dots between three standards of yearning in movies: David Lean's "Brief Encounter," Richard Linklater's "Before Sunrise" and Wong Kar-wei's "In the Mood for Love." All three movies are, in their way, about a moment of evanescence that fades before the participants' eyes — as is "Translation." ("Translation" also exhibits the self-contained, stylized lonesomeness found in post-punk, like New Order's "Bizarre Love Triangle.")
Ms. Coppola's movie also happens to be hilarious — a paean to dislocated people discovering how alive they are when they can barely keep their eyes open. The sexiness comes from the busy, desperate need-to-impress heat of a flirtation, an unrequited love communicated through a filter of sleep deprivation.
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