IT Services
Gartner, 7/23/04: Modest Growth Now Forecast for 2004 IT Services Market
Gartner Dataquest has updated its forecast for the IT services market by region and segment. This market is expected to grow from $568.9 billion in 2003 to $762.3 billion in 2008 — a compound annual growth rate (CAGR) of 6 percent. Previously, a CAGR of 6.3 percent from 2002 through 2007 was forecast.
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Offshoring
Gartner, 7/28/04: Management Update: Follow Seven Rules for Effective Communication When Going Offshore
When evaluating offshore sourcing, IT and business leaders must communicate effectively with their managers and employees. Seven rules guide decisions on what and how to communicate internally.
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Security
Gartner, 8/3/04: Your Effort Can Do More to Reduce Spam Than New Laws
Many national and international governments have enacted laws and regulations restricting spam. Legislation alone cannot eliminate or even significantly reduce it, but you can take steps to ease the burden.
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Microsoft
C|net, 8/10/04: IE is evolving, but is it enough?
By John Borland
Microsoft's Internet Explorer Web browser is in the process of getting its first significant update in two years this week, as part of the company's overhaul of its operating system.
The updates--part of the much broader Windows XP Service Pack 2 release--are largely focused on fixing the succession of security flaws that have surfaced in recent months, along with adding a few new features.
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C|net, 8/10/04: Microsoft plugs hole in Exchange
By Robert Lemos
Microsoft published a patch Tuesday for its Exchange 5.5 e-mail and collaboration server software, fixing a flaw graded as "moderate," the second-lowest of four ratings.
The vulnerability revealed in Tuesday's advisory could be exploited to target people using the Web e-mail component for Exchange, called Outlook Web Access, Microsoft said. An attacker with an account on a company's Exchange server could create a script that, when run by an OWA user on the same server, would give access to the victim's e-mail boxes and information.
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Otherwise
The Wall Street Journal, 8/10/04: Training Program Brings IT Skills to Urban Youths
By Kris Maher
For a handful of students in a job-skills training program in New York, graduation -- and the first step toward a new career -- came last week.
The aim of the Technology Service Corps program run by NPower NY, a New York nonprofit group that provides technology consulting to other nonprofits, is to give low-income youths the skills and resources to land jobs in information-technology support. Most are hired by nonprofits, but some win jobs at big corporate employers.
The title of an NPower outline for the program, "From the Streets to Geeks," hints at the demographic most of the students fit -- among the groups hardest hit by job losses recently. Most participants are young men who come from low-income families and have little or no schooling beyond a high-school diploma. The program accepts men and women between the ages of 18 and 25, so long as they have finished high school or earned an equivalency degree.
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