IT Services
Internetnews.com, 8/23/04: IT Services The Place To Be
By Paul Shread
The IT services sector got a boost from analysts on Monday, even if the endorsements were a little on the lukewarm side.
Merrill Lynch called Information Technology services the most attractive technology sector — but said it was the best "among a set of poor choices." Merrill said it is negative on the tech sector in general, and called IT services the place to be "for those who must invest in technology."
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Internetnews.com, 8/23/04: Security Outsourcing to Soar
By Colin C. Haley
As network attacks become more frequent and complex, large corporations and government agencies are turning to outside contractors for security.
If the trend holds, enterprises will outsource 90 percent of security operations by 2010, driving the market for managed security services to $3.7 billion, according to a new study from the Yankee Group.
The total dollar figure rivals such major corporate budget line items as human resources, finance and accounting and supply chain management.
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IT Management
Eweek, 8/23/04: Discovery Tool Helps Firm See Whole Network
By David Spark
The merging of global networks can cause confusion and conflict and, worst of all, force a venture into the unknown. Thanks to a network discovery tool, however, Smiths Group PLC.'s IT department controlled the chaos.
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C|net, 8/23/04: Motive aims to head off system glitches
By Matt Hines
Motive, a vendor of diagnostic and self-help software, on Monday launched three products designed to help businesses anticipate software glitches before they happen.
Each of the new products--Motive Profile, Motive Triage and Motive Resolution--tackles a different stage in the problem identification and escalation process within organizations. Rather than help people react to application problems as they arise, the tools are meant to help automate the process of maintaining ideal software configurations, even when systems are changed or updated.
"We're essentially trying to make technology easier to manage by allowing complex products made by top-tier software companies to detect issues and change themselves before problems with performance or configuration arise," said Scott Abel, an executive vice president at Motive. "We think we can help eliminate a portion of the technology management tax that companies are paying to keep all their applications running smoothly."
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C|net, 8/23/04: Cisco, Microsoft step up small-business push
By Marguerite Reardon
Cisco Systems and Microsoft's partnership in the small- and midsize-business market is bearing fruit.
On Monday, Cisco announced a new software product that will link its voice over Internet protocol products with Microsoft's customer relationship management (CRM) software.
The product, called, Communications Connector, was developed with technical assistance from Microsoft. It builds on a partnership in the small- and midsize-business (SMB) market that the two companies announced last February.
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Microsoft
New York Times, 8/24/04: Microsoft Quits a U.N. Standards Group
By JOHN MARKOFF
Microsoft on Monday withdrew from a United Nations software standards group for commerce, citing "business reasons."
Earlier this year, Microsoft's participation had created controversy within the group, which is attempting to define standards for creating a new generation of Internet services to automate buying and selling through networks of computers.
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