Offshoring
Wired News, 10/8/2004: India Emerges as Innovation Hub
By Manu Joseph
Generations of Indians have grown up recounting jokes about how the only contribution their nation has made to the world is the invention of zero. Innovation was something other people did.
That's no longer the case. At research labs across the country, Indians are creating technologies specifically designed for the nation's multilingual masses and its poor. In doing so, the country is emerging as a research hub for technologies geared to the Third World.
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IT Services
Infoworld, 10/8/04: HP to roll out managed SMB services next year
HP to offer Internet access, servers, VOIP, and help desk calls at fixed monthly rates
By James Niccolai, IDG News Service October 08, 2004
Hewlett-Packard (Profile, Products, Articles) Co. (HP) will begin selling managed IT and communications services next year to small and medium-size businesses in three continents, offering Internet access, servers, voice over Internet Protocol (VOIP) and help desk calls at fixed monthly rates, an HP official said.
The service, called HP Ready Office, has been in pilot in France since May. It will be rolled out there in the first half of next year, in partnership with France Telecom SA, which provides the communications services, and Alcatel (Profile, Products, Articles) SA, which provides IP telephony equipment.
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IT Management
Infoworld, 10/8/04: Ease those throbbing migration headaches
Microsoft and other vendors have prescriptions to aid in moving users to new PCs
By Oliver Rist
Looks like PC sales are projected to increase this year, at least according to market watchers, including IDC. That's a little mystifying to me, considering that Redmond isn't releasing a new OS anytime soon. But I suppose a slew of new processors, hotter graphics cards, and PCI Express are enough to lure a number of performance-hungry folk. Not to mention the continuing epic of 64 bits and the ecstasy of networked Doom 3 after 5:00.
Cut to the poor IT worker. Suddenly, we're forced to stop scouring the Web for quality mail-order brides in order to manage a gaggle of users looking to move all their idiosyncrasies from one machine to another -- a Moorcockian epic to achieve a sane balance between law and chaos. In the old days, this would have been a backbreaking chore combining sneakernet with overtime, Advil, caffeine, divorce, and eventual heart-burst.
But the new Microsoft (Profile, Products, Articles) hasn't left us entirely defenseless when it comes to migration projects -- provided that certain precautions are taken. In keeping with Microsoft's focus on the larger enterprises, big deployments actually have more options available to them than smaller installations, especially for SMS (Systems Management Server) users.
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