Outsourcing
Computerworld, 10/11/04: Forming a Relationship With Outsourcing Service Providers
Advice by Frank Clausen, IOS
OCTOBER 11, 2004 (COMPUTERWORLD) - When outsourcing IT functions, a secure and solid partnership with open lines of communication sometimes sounds like an unattainable utopia. But IT professionals should demand nothing less than this level of alliance with their outsourcing service providers. There are certain steps you can take that will help you build this kind of relationship.
First, be sure the relationship has a sound base. Is the company financially stable? If the lowest-cost provider is a fly-by-night operation, you're risking stability and quality for cost reduction.
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IT Operations
Internetnews.com, 10/12/04: EMC Buys Into SMB Back-up
By Clint Boulton
EMC (Quote, Chart) said on Tuesday that it has bought back-up and recovery software maker Dantz Development for about $50 million in cash.
EMC, which for the past year has offered back-up software for commercial and large-sized businesses through its Legato NetWorker product, picked up privately held Dantz to fill the gap in its back-up portfolio for small- and medium-sized business (SMB) customers.
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Outlook
C|net, 10/11/04: Tech services jobs increase
By Ed Frauenheim
The U.S. economy added nearly 7,000 new jobs in the field of computer systems design and related services in September, a sign of continued momentum in the technology services field.
But the manufacturing wing of the technology industry lost jobs in September, which demonstrated weak job growth of 96,000 new payroll positions for the country overall.
On Friday, the Labor Department said the number of payroll jobs in computer systems design and related services increased by 6,900, from August to September, to 1.14 million. Employment in computer systems design and related services has been growing since April and is up by 32,700 from September 2003. Another technology-related services category added jobs in September as well: Management and technical consulting services employment rose by 1,600 to 796,500, the Labor Department said. Employment in this sector has been rising since June 2003, when it was at 741,600.
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