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Sunday, December 22, 2002
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Westjet Flight 72 Mon 30 Dec 02 13:15 - 16:31
6:57:00 PM
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This past Friday was my last day at work, and I'm pretty happy with the way things came together during the last week. (See Joel:StudentSyndrome) As you'll recall our PhoneIntegrator project is a PBX/software phone for small offices. In the first dogfood milestone, we had IVR features like an auto-attendant and voicemail, but they were written in C++ and had to be recompiled everytime you wanted to make a change. So for example if you wanted to change the voice prompts ("press one for support, press two for sales ...") or if you wanted to change the control flow of the menus, you needed to make your modifications in C++, recompile the auto-attendant.cc, and redeploy the new binary to the phone server.
For the dogfood 2 milestone I added the ability to write IVR applications written in the tcl scripting language. This way we as developers or even the customer can create or modify these applications much faster, without knowledge of C++, and deploy them without even restarting the server.
5:14:07 PM
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© Copyright 2004 John Cormie.
Last update: 3/21/2004; 10:28:45 AM.
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