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Tuesday, November 26, 2002

Role Playing for KM

Another great list located by the venerable Al Macintyre, describing 12 key roles in the knowledge worker's life.

Knowledge Workers Zodiac.

Via Seb's Open Research.

Al has just dug up a gem by David Skyrme on the German language blog fliegenvonferne which describes twelve types (or roles) of knowledge workers. Pretty neat, concise descriptions.

The roles are (see here for the full descriptions):

  • Expert
  • Knowledge analyst
  • Knowledge leader
  • Knowledge networker
  • Knowledge custodian
  • Knowledge creator
  • Knowledge entrepreneur
  • Knowledge packager
  • Knowledge visualiser
  • Knowledge activist
  • Knowledge seeker
  • Storyteller

And a knowledge manager is all 12!  It's nice to have the distinctions around the roles and to recognise how each drives different activities.  But remember, they are roles describing action - not who we are.  I would hate to see "Company X is looking for a knowledge packager.  The successful applicant..."

[thought?horizon]


Amazon Gains Bertelsmann as Services Customer

Amazon continues to sell their e-commerce expertise to the BigBoyz in the media biz. Sooner or later Amazon will be profitable, but I'm betting it won't be from sales of retail products. As I noted back in September, expect more of this as the reality continues to emerge than making a living selling products requires very different skills from running large-scale e-comm services.

Bertelsmann aligns with Amazon.

BERTELSMANN HAS TAPPED online retailer Amazon.com to help run Bertelsmann's music retailing Web site, CDnow, company representatives said on Tuesday.

The Gütersloh, Germany, media company has contracted Seattle-based Amazon.com to provide services to CDnow, according to spokespeople from both companies. Bertelsmann's BeMusic division oversees the CDnow music site and Bertelsmann's BMG Music Service record club.[...] [InfoWorld: Top News]



P2P equal Pay2Play

The Danish APG got a court order to send invoices for abirtrary amounts to 'priates' based on screen shots of filenames. Interesting tactic, but not much of a burden of proof. Remember, this is the same country that ruled linking to newspapers was illegal. Not much chance these guys are going to become an economic force in the near future.

Anti-pirates hit Danish P2P users with huge bills.

The Danish Anti Pirat Gruppen (Anti Piracy Group) has issued invoices of up to $14,000 apiece to approximately 150 users of KaZaA and eDonkey for illegally downloading copyright material. [...][The Register]



'Fair Use' Irrelvant and Improper

So says Assistant U.S. Attorney Scott Frewing in preparations for the ElcomSoft trial. Frewing is one of the multitude of unelected public servants defending society against evil-doers who would thwart our God-given right to buy copy-protected digital media.

Major test of copyright law set to start. CNET Nov 25 2002 5:39PM ET

The first big courtroom test of a U.S. law that makes it criminal to offer software for cracking digital copyright protections should finally begin next week, after visa delays for two of the case's main players. [Moreover - IP and patents news]



Opportunities in Russia

Tomorrow I'm meeting with Andrey Dulub, a Russian intern here seeking out business partnerships with US companies. Andrey contacted me through my relationship with CRMA and wants to discuss possible opportunities for sharing information. I thought this AMR piece on the Russian market was timely.

Market Opportunities in Russia

Russia is probably not on your map in the search for new growth opportunities. I rarely hear software providers talk about their expansion plans east of Poland. But Mirantis, a technology outsourcer that features what it calls "instant-on" services for the Russian market, believes that many North American and Western European countries are missing an opportunity to participate in one of the great growth economies. Of course this assessment is a little self-serving since the company targets Russia, but a quick check of top performing mutual funds on Yahoo! Finance shows that six of the top seven mutual funds for the last year are Russian or Eastern European-focused with growth rates of 22% to 40%. No, I didn't forget the negative sign--that is positive growth. [...] [AMR Research]



iTown and Edu Blogging Communities

This looks like something that would appeal the the National Writing Project crowd that just met in Atlanta at Georgia State. Gotta figure out how to tie this all together...

Ooh... Ooh! Neat..

The itown global network of weblogs is up and open for business.  Very nice implementation. [John Robb's Radio Weblog]

This implementation of Radio addresses a lot of wishes/wants on my list.  If we are to get folks in the University community engaged with blogs, then the implementation, which includes community building (and the road signs posted by an entity such as itown are certainly needed), back office support and some old fashioned cheer leading.

And, the Mayor of iTown leaves in Athens.  Go Dawgs! [Jim Flowers]

[Seblogging News]

The Immediate Feedback of Web Publishing

A nice quote I want to keep for my marcom packet on intranets, blogs, and web-centric publishing. Also another take on getting new users over the 'hurdle' of web publishing.

This is what makes the job worth the effort:  From Gavin Brown, the webmaster at Villa Julie College:

"We are using it (Manila) to publish our academic departments as non-blogged, traditional websites. To that end, we have built a Manila site for each academic department, with a department faculty member as direct editor.

The revolutionary aspect of it is that we are getting our own faculty to do the publishing, directly in Manila. This may not sound like a big deal, but if you know much about colleges, then you may know that getting the faculty to use anything technology-ish is tremendously difficult. Many college websites have poor quality academic department areas due, at least in part, to lack of participation by the faculty.

Manila has enabled us to overcome this hurdle, and has gotten even our most technology-shy faculty to start getting on their websites and build real content. And because they see their own handiwork immediately, they have much more pride and investment in it."

This brings up an interesting point.  It may be that in order to get people used to the idea of weblogging, they should start with a small traditional site that they can easily edit in a browser.  Manila provides that with an Edit this Page button on every page the assigned editor has control over.  As they get used to the experience, they would likely see the benefit to adding a weblog to their site.
[John Robb's Radio Weblog]



Peter Chernin's Skewed Vision

Peter Chernin, the Fox exec who proclaimed the Internet a 'moral-free zone', prettied-up his plea for the tech crowd and made a keynote at Comdex. Chernin and his cohorts in the media industry have a seriously skewed view of the world and the people who live in it. Chernin rewrites a little history, to boot. Read Jonathan Peterson's extensive notes for more...

A solution to big media.

What happens when you blog a Fox executive? Blox

Jonathan Peterson deconstructs the comments of Fox CEO Peter Chernin in a Comdex keynote. Great stuff. Thanks for the link to David Weinberger, who adds his own astute comments.

It all comes down to the notion that programming is scarce or, at least, needs to retain the appearance of scarcity to sustain its value. In fact, if you make connections and let value flow, the investment in programming made today can be much more profitable than it is in the broadcast model.

[RatcliffeBlog: Business, Technology & Investing]

» Folks the solution is simple:

  • Stop watching TV.
  • Stop going to the Movies.
  • Don't buy Music, Videos, Games, Books or Magazines.
  • Don't by a Tivo, DVD player, stereo, WEGA tv, PlayStation

In a couple of years all the media-related companies (and their dependents) will be bankrupt.  It might teach these guys that they need to treat us with a little respect if they want to survive.

We won't do it of course...

[Curiouser and curiouser!]


activeRoll for Blog-Tribe @ Ryze

I just used the activeRoll feature in activeRenderer to render an OPML file stored at blogrolling.com and display the complete list of Ryze bloggers. It's an experiment to see how it works.

It's easy enough. Works just like the blogroll macro in Radio. I need to get a grip on aR's CSS to make it look right. But it works. See it at the bottom of the left-hand column, but catch it while you can -- it'll be gone soon until I learn to control the appearance.



Russian CRM

I got an interesting e-mail tonight from a Russian visitor to Atlanta who represents a Russian consulting company. He describes the company as 'one of the leaders in the Russian CRM market' and wants to meet before he heads home on Friday. I would have been suspicious but he's arranging the meeting through the Training and Development Director fo the Georgia Council for International Visitors, so I figure his business here is legit. I'm going to meet with him and see what happens.

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