There's a character on Saturday Night Live that is dead on. Jimmy Fallon portrays a computer tech support guy in a company. He is called in to handle the problems of the lame end users.
It's kind of scary because I have seen this type of behavior in others and, gulp, myself.
The catch line is that when an end user states the problem, Fallon gives a long “Move” command to them. They scurry out of their seat he strikes a bunch of keys and fixes the problem.
Network Computing mag says the #1 New year’s Resolution you know you won’t keep is:
I’ll resist the urge to say “Move!” when assisting users.
3:45:12 PM
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