Saturday, November 26, 2005

Innovation improves process It never replaces it, unless with another, improved process. The End of Process - No Way Ross Mayfield asks that if a knowledge worker has the organization's information in a social context at their finger tips, and the organization is sufficiently connected to tap experts and form groups instantly to resolve exceptions - is there a role for business process.Quoting Clay Shirky "process is an embedded reaction to prior stupidity", he adds that there was an exception to process and an.... [Sadagopan's weblog on Emerging Technologies,Thoughts, Ideas,Trends and Cyberworld] He goes on to cite four other respsected commentators on the value of process, that this is the key element in "Web 2.0." In his wrapup he says, "...in many ways business process is by far the most important and valuable form of collaboration since while e-mail, instant messaging, and shared workspaces facilitate communication, business process achieves business goals. When a customer buys something on the web site, a process is set in motion which at its conclusion results in the customer receiving goods and the enterprise, money...." 1:58:31 PM    comment []

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