Jim's Pond - Exploring the Universe of Ideas

"Beware when the great God lets loose a thinker on this planet. Then all things are at risk. It is as when a conflagration has broken out in a great city, and no man knows what is safe, or where it will end." --Ralph Waldo Emerson

Friday, December 24, 2004

It's Friday

"Why aren't Knowledge Concierge Desks or Knowledge Call Centers popping up everywhere? Human nature keeps proving that when people need help with complicated problems (like knowledge work), most of us want to talk to another person - with as little computer interface as possible."

-- Bill Jensen; Simplicity: The New Competitive Advantage; Page 188
11:11:16 PM comment []