Quality : Searching for excellence? Quality methods are the paths to excellence in products and customer service. This topic covers Deming to Crosby and Six Sigma to Balanced Scorecards.
Updated: 6/5/2002; 1:43:13 AM.

 



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Wednesday, May 15, 2002


Benjamin Franklin. "Drive thy business or it will drive thee." [Motivational Quotes of the Day]


10:31:52 AM     Comments[]


All Work Is A Process

We do a lot of work for clients who ask us to help them improve something. Sometimes it's a distribution issue or a warehouse problem or a collections matter or ... Well, the list goes on. In virtually every case a mental model and understanding of the steps required to get from where our client is to where they want to be is the key step. Once they see it done, they think, "how simple." Yet, many people can't or won't pause long enough to think the plan through before launching it - me included!

There is much similarity between Deming's plan-do-check-act(PDCA) cycle for improving a process and the development methodologies that software people use.

ABCs of Three Development Processes. StickyMinds.com: The ABCs of XP, RAD, and PSP looks at Rapid Application Development (RAD), Extreme Programming (XP), and the Personal Software Process (PSP), three development processes. The software development industry... [meryl's notes]


10:17:33 AM     Comments[]


Scott's providing excellent resources!

Updated Documents: Marketing 101, Consulting 101.

Updated Documents: Marketing 101, Consulting 101, Business 101 

It's been a busy writing week.  I've been writing a ton of articles based on the wonderful feedback that everyone has given me.  It seems as if my writing has forked into 2 if not 3 paths so I've grouped stuff categorically.  The new stuff has a new icon next to it.  The groupings are Marketing 101, Consulting 101 and Business 101.  All the articles are intended to be short, practical and based on real world experience.  Some of them are drawn from conversations I have had with all of you since I started writing these.  I've also listed, for easy reference, the older works since a lot of readers are just coming on board.

NOTE: Some of these documents are here as part of my Blog, others on my web site.  Over the next few weeks I'll get this nicely organized and such but I don't want to keep you from this content.  A lot of it should be quite useful like the one on "How Many Proposals Do I Need to Write" since a lot of new people are getting into the consulting business with the recent U.S. economic downturn.

If you want to sign up for the official announcement list for these articles then go to http://www.fuzzygroup.com/marketing101/.

Enjoy! [The FuzzyBlog!]


10:04:10 AM     Comments[]


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