built to "show the bigwigs" smacks of an organization that isn't quite committed yet! I'm not being critical of Meryl at all. I've just seen so many instances where work is being done in organizations that no customer is concerned about or would pay to have done. Those tasks often smack of bureacracy.
If the exec's are committed to 'training,' a spreadsheet showing the class schedule should be sufficient. Questions like, "what is not getting done while folks are in training?" and "why have we agreed that this training is needed?" might help.
Excel Blackhole. I've literally been buried in Excel trying to create tracking metrics for a training program. The problem is that there are too many variables to create a pivot table or... [meryl's notes]
