CenterBeam
Gartner Briefing, 6/20/02, Michael Haines
Briefing Transcript [more]
Outsourcing
CIO, 7/1/02: Jet Blue Skies Ahead
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Keeping CASM low was the reason Cohen chose to standardize on Microsoft products (the decision helps to limit his staff's size—and the number of technologies they support). He also avoids outsourcing and consultant agreements (except when purchasing a product from a vendor), preferring to do most development in-house. So, you have JetBlue hiring outside help from (the familiar) Open Skies as its reservation and revenue accounting system vendor. And yet the company's own developers built a program called Blue Performance, to track operational data (updated flight by flight), and created an intranet to share the information with JetBlue's 2,800 crew members.
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EDS
Wall Street Journal, 7/1/02: EDS's Outsourcing Deals Deliver Big Revenue Growth and Big Risks
By ELLIOT SPAGAT
Bigger isn't always better.
That is what some investors are saying about the huge outsourcing contracts that International Business Machines Corp., Electronic Data Systems Corp. and Computer Sciences Corp. have landed to run government and corporate computer networks. The deals have fueled the companies' solid revenue growth over the past few years but usually entail big initial expenses and complex accounting.
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IT Management
Darwin, 6/26/02: The CEO/CIO Relationship: More Aligned Than Ever
By Lorraine Cosgrove Ware
A CXO Media survey of business and IT executives found that for the most part, little disconnect exists between the CEO and CIO on alignment issues. The majority (78 percent) of business executives surveyed are satisfied with their CIO’s performance, and more than half (57 percent) believe that IT is delivering value for the money spent. Only a quarter (24 percent) of CEOs felt that business and IT are not closely aligned in their organization, similar to the CIOs’ responses -- 24 percent of CIOs surveyed felt that there is little to no alignment.
[more]
PC Industry
Giga, 6/28/02: Best Practices: The Desktop,
There are still questions about leaving the computer on vs. turning it off at the end of the day. This may seem trivial, but for some reason we get many inquiries on this, so we will provide a generic response here. Generally, it is best to leave the computers plugged into an active outlet (not disconnected physically from power) but powered-down. This allows remote maintenance should you now, or later, put in place a system to do that maintenance, and it allows the system to shut down elegantly, which is much better for the hardware and operating system (OS).
[more]
Corporate Values
Harvard Business Review, 7/1/02: Make Your Values Mean Something
Take a look at this list of corporate values: Communication. Respect. Integrity. Excellence. They sound pretty good, don’t they? Strong, concise, meaningful. Maybe they even resemble your own company’s values, the one you spent so much time writing, debating, and revising. If so, you should be nervous. These are the corporate values of Enron.
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