IT Management
Computerworld, 7/22/02: Behind the Numbers
By MELISSA SOLOMON
Cambrian Communications CIO H. Jameson Holcombe starts his ROI calculations by reviewing the following basic capital costs:
• Software/licensing
• Yearly maintenance
• Professional services
• Hardware
• Extra infrastructure needed
The challenge, though, is that some of those costs are subject to interpretation, Holcombe says. For instance, for an order-workflow system, one manager might measure order processing time from the time the order is placed until it's delivered. But another manager might simply gauge the time it takes to act on an order. So it's important to be specific about where the numbers come from.
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IT Consulting
Network Computing, 7/22/02: IT, Dotted and Crossed: Contracting with Consultants
By Sean Doherty
Like it or not, a consultant is not an employee. You can define the scope and duration of work, but you have little say over how, when or where it is accomplished. The contract you negotiate will reinforce this fact.
You've probably looked at such agreements and may have dismissed much of the language as legalese. But before you hire a consultant, make sure you understand the terms, as the contract law that governs these documents will be the last word in settling any disputes that arise.
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Press Release, 7/22/02: Outsourcing Expert Phil Mogavero Offers 'Insider Tips' For Companies Who Need to Cut Costs and Increase Productivity
In today's economy, executives know that outsourcing is a simple way to cut costs and increase productivity. Los Angeles-based Phil Mogavero, CEO of Data Systems Worldwide, shares with your readers a checklist of offerings that should be provided by an IT outsourcing specialist.
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Microsoft
Computerworld, 7/22/02: Windows gets new benchmark
By PATRICK THIBODEAU
Security benchmarks for operating systems are typically arcane measures that get little public attention. But last week's release of a security benchmark for Windows 2000 Professional drew broad government backing, including White House recognition. And this support has made the benchmark's creators hopeful that it could ultimately give private- and public-sector users more leverage with vendors.
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Data Security
Computerworld, 7/22/02: Corporate America Is Lazy, Say Hackers
By DAN VERTON
When a group of Web vandals hacked into USA Today's Web site July 11 and inserted false news stories, the Internet security community got a taste of how serious Web page defacements can be.
While most security professionals consider Web page defacements nothing more than a nuisance, hackers and analysts said the newspaper got off easy. Subtle changes to the site could have been much more damaging, they said. In addition, the hack demonstrates the continued vulnerability of Web sites as a result of poor administration.
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