Outsourcing
Business Communications Review, 7/02: Outsourcing Trends in Uncertain Times
by Jeff Kaplan, managing director of THINKstrategies. He has nearly 20 years of experience in the networking and outsourcing industries as both an analyst and marketing executive.
Like death and taxes, outsourcing is an inevitable challenge for every CIO or networking manager. It's not easy to accept the possibility that giving up a part of your in-house IT or networking responsibilities to a service provider may be the most effective, efficient way to handle certain tasks or functions.
Yet, in most organizations, escalating budgetary pressures are fueling a renewed interest in outsourcing, and a growing array of outsourcing alternatives is being positioned to make the idea more palatable to IT and networking managers. In fact, the outsourcing market is one of the few segments of the IT industry that is experiencing steady growth in an otherwise gloomy business environment. Gartner Inc. predicts that the IT outsourcing market in North America will grow from $101 billion in 2000 to $160 billion by 2005 as corporations and government agencies try to lower IT spending and focus their limited resources elsewhere.
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IT Consulting
The New York Times, 7/31/02: I.B.M. to Purchase Consulting Group for $3.5 Billion
By STEVE LOHR and JONATHAN D. GLATER
I.B.M. announced yesterday that it planned to buy PricewaterhouseCoopers Consulting for $3.5 billion. The move will accelerate I.B.M.'s shift from selling just computers and software toward a future of providing information technology to corporate customers as a utility-like service.
I.B.M.'s recovery from its deep troubles of the early 1990's has been based on taking advantage of its broad range of products and services to put technology together to solve the business problems of corporate customers. The services group has been the mechanism, and the marketer, for executing that strategy.
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Microsoft
eWeek, 7/30/02: Microsoft Ships Windows 2000 SP3
By Peter Galli
Microsoft Corp. on Tuesday reached another milestone with the release of its long-awaited and much delayed Windows 2000 Service Pack 3 (SP3) to its top customers.
The rest of its customers will have to wait until Thursday, when the service pack will be available for public download at Microsoft's Web site as well as on CD.
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Cubicle Culture
The Wall Street Journal, 7/31/02: Some Type A Staffers Dress For Success With Botox Shot
By SUEIN HWANG
WIPE THAT SMIRK off your face. It's bad for business.
Yes, it has come to this. In the world of cutthroat capitalism, betraying emotion can cost a sale, a job, a jury verdict. So growing numbers of salesmen and lawyers, bankers and stockbrokers are fixing their facial expressions with Botox -- freezing and sculpting their faces into semipermanent serenity.
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