IT Management
Gartner, 9/27/04: Savings Show Success of IT Service Management Initiative
The combination of IT service management guidelines from the IT Infrastructure Library and Six Sigma processes helped this company identify process improvement areas. This led to $30 million in savings in two years.
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Security
The Register, 9/28/04: Terrorists grow fat on email scams
By Jan Libbenga
Organisations such as al-Qaeda, ETA en PKK are copying Nigerian scams to fund terrorism, two Dutch experts told Dutch daily De Telegraaf this week.
Harald Koppe, head of the Dutch Unusual Transactions Reporting Office (MOT), and Harry Jongbloed of the Dutch criminal investigation department, say there is "strong evidence" from international crime fighting organisations such as the FBI that at least some of the terrorist funding is coming from advanced fee fraud (such as Nigerian-style scam emails) and the sale of pirated software, including CDs and DVDs. Using the internet to raise funds is fairly risk free, experts say.
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Mobile
C|net, 9/28/04: PalmSource's BlackBerry effort bears fruit
By Dinesh C. Sharma
PalmSource said Tuesday that it is releasing the application programming interface needed to combine Research In Motion's wireless BlackBerry e-mail service with the Palm operating system.
The API is designed to let developers create secure mobile data applications to help with customer relationship management, sales force automation, supply chain management and other services for mobile devices using the Palm operating system and BlackBerry connectivity, the companies said.
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Hewlett-Packard
Gartner, 9/22/04: HP Moves to a More Modular Real-Time Infrastructure Approach
While Utility Data Center (UDC) was an effective proof of concept, its revenue didn’t justify Hewlett-Packard’s (HP’s) continued investment. HP will take a more modular approach to real-time infrastructure (RTI).
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