Collaboration: Culture/Technology – Chicken/Egg?
The guys at BP have arguably more experience in doing this right than most - here is their view
“One of the most difficult things to do in today’s business environment appears to be to request help. People fear that requesting help is an acknowledgment that the requestor is not up to the task.
Setting the environment up so that it is OK to ask for some assistance from Peers is key.
Inside BP, there is no doubt that one big enabler was to create an infrastructure of common machines and versions of software across the globe. This offered the potential to share, but did not guarantee the delivery of the business results. Getting the right processes in place and accessing the people with the right behaviors was the key to delivery”
From Learning to Fly by Chris Collison and Geoff Parcell
Book Description
Learning to Fly shows exactly how to put theory into practice, sharing the tools used and the experience and insights gained by two leading knowledge management practitioners. In Learning to Fly, Chris Collison and Geoff Parcell share their experiences from BP, one of the world's leading knowledge organisations. It is a practical, pragmatic workbook packed with hints and tips to help managers put knowledge management into action immediately. Great book on KM and especially After Action Reviews., May 6, 2001
Reviewer: David Gurteen (see more about me) from Fleet, Hampshire, United Kingdom
This must be one of the best books on KM I've seen for a long time. What I love about it - is its lack of focus on technology. Yes - BP are using technology in a big way - but it is just the enabler. The book focuses on the people side - building learning into an
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