Fred Sampson's Radio Weblog

	Thursday, April 21, 2005

The other side of UX

Peter's side of the UX discussion:

User Experience is a Quality, Not A Discipline. "We should never talk about 'user experience design' -- there is no customer or user-facing design that doesn't involve a user's experience. But we can talk about how our methods, processes, approaches, mindsets, and understandings can contribute to improving the user experiences of the products and services people deal with." (Peter Merholz) [InfoDesign: Understanding by Design]

8:29:54 PM

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QOTD

"The greatest challenge to any thinker is stating the problem in a way that will allow a solution."

Bertrand Russell. [Quotes of the Day]

Which is another way of saying that in order to get the right answer you have to ask the right question.

8:18:53 PM

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Remarkable wisdom

An unsolicited plug:

Hiring tip. If you are trying to decide between a few people to fill you position, always hire the better writer. I donít care if that person is a designer, programmer, marketer, salesperson, whatever. Assuming your candidates are fairly equally skilled and qualified overall, always hire the better writer. This is especially true with designers since copywriting is interface design (more on that soon). [Signal vs. Noise]

8:17:01 PM

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The experience of design

Dirk riffs on the meaning of user experience, and what's right and wrong about current discussions:

The State of User Experience. "It is a source of perpetual amazement to me that so much focus, attention, and energy are given to the opinions of critics and analysts, who sit detached, off to the side, choosing to criticize the efforts of others for seemingly no reason other than to make a bold statement." (Dirk Knemeyer) [InfoDesign: Understanding by Design]

Personally, I don't care what we call it. If you have a better name, let's hear it. Let's just make sure we're talking about the same thing.

8:13:25 PM

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