Minnesota's governor announced the "Drive to Excellence" yesterday, an initiative that they hope will save the state about $570 million. Goals of the initiative include:
- Creation of more "one-stop shop" opportunities for easy access to government services for citizens and businesses
- Increasing the electronic delivery of government services
- Streamlining government by reducing the replacement rate of retiring state workers
The goals are quite realistic. We did the same thing in the division that I have overseen for the past year (not replace retiring workers) as part of a package of efficiency measures that has saved over $4 million during that period. And our one-stop portals in Utah have been a tremendous succuss. Businesses are ecstatic over the services offered through one-stop business registration.
There's also much more to the Minnesota initiative:
"In order to reduce inefficiencies, duplication and redundancy, state government information technology systems will be pulled together and headed by a state Chief Information Officer charged with central planning, development, operation and oversight."
That sounds very familiar since it's exactly what we're doing here, although we already had a CIO and many of our IT services were already centralized. Minnesota is also planning an enterprise licensing initiative, something we have worked on here, but haven't yet achieved.
The "Transformation Roadmap" outlines the steps that they are taking to realize the vision outlined by Governor Pawlenty. It is interesting to note that they identify a "Technology Asset Scan" as a key early step towards this transformation. I have been given a team of 15 people from across Utah to begin a similar process of technology assessment of all state agencies that have been identified as part of the consolidation process required by HB 109. I just noted that they have included the audio of floor debates that occured on the bill.
Here is Minnesota's transformation model: