Digital Reference Services Update:
Bernie Sloan has updated his Digital Reference Services Bibliography.
The April 2003 issue of Computers in Libraries is dedicated to virtual reference issues.
The Ready for Reference Project Directors ask for Participation in the Virtual Reference Service Vendor Trials:
"You have probably heard about Ready for Reference, the Alliance Library System's virtual reference service, and/or Answers Unlimited, the North Suburban Library Systems project and how these two projects received an LSTA planning grant from the Illinois State Library.
My Web Librarian is the name of the combined service that came about because of the Illinois Libraries: Just a Click Away planning grant. The official roll out of the combined and expanded service is scheduled for April 7, 2003.
The project continues to welcome any Illinois library to join us and share in our success.
One of our goals for the grant is to compare virtual reference vendors, and we invite all Illinois libraries to participate in these free vendor trials. My Web Librarian will be a statewide service and it is important that we get input from you, your staff, colleagues and as many Illinois librarians as possible. The trials are free, fun, and easy to do. All we ask is that you complete the user survey and give us your opinion. Come on Illinois librarians and tell us what you think!
Complete instructions may be found by clicking the "Free Trials" link at the project's web site: <http://www.MyWebLibrarian.com>.
Once you are there, please explore each of the services offered by the five vendors: divine, Docutek, LSSI, QuestionPoint, and 24/7 Reference. Don't worry -- you won't be answering questions from the public! This is a chance to stick your toe in the virtual reference waters and splash around. Feel free to take as many "dips" as you like!
The trials will last through April 15, 2003."
For questions or to get logins and passwords, please contact the Project Coordinator (Skip Burhans, 309-353-4110 x2128, <mailto:sburhans@alliancelibrarysystem.com> or the Project Directors (Anna Yackle, North Suburban Library System, 847-459-1300 x7151, <mailto:ayackle@nsls.info> and Mary-Carol Lindbloom, Alliance Library System, 309-353-4110 x2401, <mailto:mclindbloom@alliancelibrarysystem.com> ).
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