Thinkpad in the Shop. IBM tech support rocks. Earlier this year, I picked up a Thinkpad T21 from eBay. It was one of those corporate off-lease refurb deals from a reputable dealer. I got a good deal. It was roughly $600 for the machine with on-board ethernet, 256MB RAM, 20GB disk, etc. The battery was even in good shape. But then I tried to add memory to it. I installed a second 256MB SO-DIMM to max it out at 512MB. But the machine wasn't... [Jeremy Zawodny's blog]
I must say I've had excellent experience with IBM too. I was in New Zealand two years ago and the door protecting the 2 PC Cards slots of my A20 blocked. I went to the local IBM repair office and they repaired it on the spot. Great!
