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Tuesday, December 16, 2003
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How can emotions change and whirl about when nothing is happening? Shouldn't something have to happen for them to change?
4:54:33 PM
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Henri Bergson. "Think like a man of action, act like a man of thought."
3:50:03 PM
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Developing the Master Skill of the Leader. - article from [Reforming Project Management] (my gutted version)
Listening Top Ten Countdown
- Stop talking.
The Top Ten Tools for Effective Listening, Dr. Philip E. Humbert, Resources for Your Success!
This is an obvious place to start, yet people routinely speak over each other neither listening to what the other is saying each>Put all your energy into listening. The Top 10 Listening 101 for Listening 1-on-1, Debra Atkinson, Life's Too Good to Be True
- Notice your own filters when listening.
The Top 10 Variations on an Ineffective Listening Theme, Susan W. Abrams, Coachville's Top Ten
It takes self-noticing in the midst of a conversation to counter filtering effects. We do that by offering questions to the speaker for elaboration. .
- Don't argue mentally.
Effective Listening, Gregory Wells, Davis and Elkin College
I agree. I don't agree. I really don't agree. Now that's insane!
- Inhibit your impulse to immediately answer questions.
Tips on Effective Listening, Larry Alan Nadig
Most of us want to be helpful. Many go overboard setting out to fix whatever is broken for others.
- Adjust to the situation.
Listening Effectively, John A. Kline
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The situation is never what we anticipate it to be. That's right, NEVER. However, the situation often matches what we anticipate it to be. Why? We don't really see situations as they are. We perceive them based on our filters. And those perceptions are strongly influenced by what we are looking for. (Remember that Jeep Wrangler?)
- When in doubt about whether to listen or speak, keep listening.
Be an Effective Listener!, Dianne Schilling, Women's Media
Many of us have the habit of jumping in the conversation at the first breath the speaker takes. Worse, some of us just speak over the others who are already speaking. I call this a listening-free zone.
- Don't assume you have to do anything but listen.
A Dozen Ways to Shut Up and Listen, Joe Wynne, Gantthead
Listening is sometimes all that someone wants from us. They receive it as a gift when they get it.
- Work at listening.
Ten Keys to Effective Listening, Ohio University
As you would do for anything that is important to you, set aside time, be intentional, and assess your performance to adjust your actions in the next round of listening.
- Listen generously with a willingness to be influenced.
Listen Generously: You Might Even Learn Something, Deborah London Baker, London Baker Group
To be generous with our listening entails keeping open the possibility that we don't understand what is being said and why. What you might understand as a critical comment could be a veiled request. When you think you understand why someone has the opinion they express they could have 'reasons' that might not even be revealed to the speaker.
3:41:27 PM
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© Copyright 2005 Rebecca Schwoch.
Last update: 2/8/2005; 2:15:11 PM.
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