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Thursday, September 26, 2002
© Copyright 2002 Gregor.
If HTML in mail is true, then send to trash....
Brent's had just about enough.
Then again, he lives in a state where he can collect from the spammers (presuming he could find them, and then get them to cough up the dough), so... Me, I feel exactly the same way as Brent. Just think of all the messages from my Outlook-hooked cow-orkers I'd never see. ;-) 7:38:22 PM [] blah blah blah'd on this [ blinked via inessential.com ]
An example of Knowledge Hoarding: A strategy to shield the incompetent The National Association of Realtors® is considering a rule that would severely limit the kind of data that could be made available to non-Realtors® and non-real estate agents, from non-authorized web sites. A classic knowledge hoarding move, designed to create a bottleneck. This can only be described as a doomed attempt to protect the incompetent from the Darwinian market reality. Is it in a trade industries best interest to help foster incompetence -- or is this a chance for another ride on the Cluetrain?
The real estate industry is hopelessly mired in the past, and very resistant to change, particularly in using computing technology. It is also filled with far too many folks who claim to be professionals, but who do not (or cannot) act in such a manner. This is not the most efficient way to produce customer leads. Why not let the customer do the initial legwork and drive-bys? Why not let them use the Internet and their own time and effort to narrow down their choices, before approaching the salesperson, and tying up their time? Why not eliminate the tire-kickers from your phone, and only have better-informed potential home buyers calling you? Dealing with fewer tire-kicking customers, and more of them who have already narrowed their choices means a Realtor® would have more time to do what is important -- service the customer! If a Realtor® is genuinely doing a good job at what matters (brokering the best possible deal for the customers), praise of that performance does spread, providing very good word of mouth referrals -- which is the best kind of advertising to have: free and highly effective. Those Realtors® who do this will continue to earn money (heck, would likely earn MORE money, as the incompetent ones are revealed for what they are and avoided) in an information rich market. 4:07:26 PM [] blah blah blah'd on this
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