Nonaka and technology. Last week, I ended a blog entry with the question, "Do current collaboration tools effectively facilitate Nonaka's four patterns of knowledge creation?" I then came across A. D. Marwick's article, "Knowledge management technology", which goes into considerable depth in answering my question.

Marwick covers several technologies and does well to explain that each technology is only a component of a knowledge management solution:

The individual technologies are not in themselves knowledge management solutions. Instead, when brought to market they are typically embedded in a smaller number of solutions packages, each of which is designed to be adaptable to solve a range of business problems. Examples are portals, collaboration software, and distance learning software. Each of these can and does include several different technologies.

[Kumquat's Musings]

The article looks pretty good and seems to have a quite broad perspective. I'll try to find time to read it.