CenterBeam
Giga, 1/8/04: IT Trends 2004: The Evolving Outsourced Workplace
CenterBeam has earned a very strong endorsement from Giga Research, a unit of Forrestor Research, one of the most influential IT analyst organizations. Specifically Giga describes CenterBeam’s contract, Total Satisfaction Guarantee, as an innovation among outsourcing companies such as IBM, EDS, HP and Unisys.
Robert McNeill, the Giga analyst most familiar with CenterBeam’s story, and who has been briefed by Subhash Tantry and Karen Hayward, reports in “IT Trends 2004: The Evolving Outsourced Workplace,” that cost predictability is one of the most important market drivers for adoption of desktop outsourcing. CenterBeam, when compared with the largest companies serving this market, is described as having an innovative contract model that is influencing how IBM and HP are provisioning and contracting their “workplace on demand” initiatives.
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Outsourcing
PC Magazine, 1/9/04: Stressed IT directors embrace outsourcing
By Miya Knights
Anything but sleepless nights, junk food, 50-hour weeks and no lunch break
IT directors continue to find their job stressful, but now look towards outsourcing as a means of lightening their workload.
With 44 per cent reaching the upper end of the European Working Time Directive's 48-hour working week limit, many now consider outsourcing more as a means of helping them in their jobs, rather than resisting its use.
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Security
Computerworld, 1/9/04: New Trojan masquerades as Windows XP update
Story by Paul Roberts
Security companies are warning Internet users about a new Trojan horse program spreading via spam e-mail and masquerading as a Windows XP software update from Microsoft Corp.
The program, known as Xombe or Dloader-L, arrives as an executable attachment in spam e-mail messages purporting to come from windowsupdate@microsoft.com and installs itself on victim's computers when users open the attachment.
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Collaborative Technologies
The Wall Street Journal, 1/12/04: Business Solutions
By MICHAEL TOTTY
Togetherness, Wiki Style
Like so many companies, Stata Labs Inc. has employees and contract workers scattered around the globe. And like so many companies, Stata Labs has struggled to find a way for its far-flung employees to work together.
The San Mateo, Calif., software maker thinks it has found the answer in a wiki.
Wikis -- "wiki-wiki" is Hawaiian for "quick" -- are Web pages to which anyone can make changes. They make it easy to add, change or delete online material without having to learn a complicated programming language -- or get anyone's permission. As a result, they allow companies and work teams to trade ideas, share intelligence and track projects.
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The New York Times, 1/11/04: My So-Called Blog
Only five years ago, mounting an online journal or its close cousin, the blog, required at least a modicum of technical know-how. But today, using sites like LiveJournal or Blogger or Xanga, users can sign up for a free account, and with little computer knowledge design a site within minutes. According to figures released last October by Perseus Development Corporation, a company that designs software for online surveys, there are expected to be 10 million blogs by the end of 2004. In the news media, the blog explosion has been portrayed as a transformation of the industry, a thousand minipundits blooming. But the vast majority of bloggers are teens and young adults. Ninety percent of those with blogs are between 13 and 29 years old; a full 51 percent are between 13 and 19, according to Perseus. Many teen blogs are short-lived experiments. But for a significant number, they become a way of life, a daily record of a community's private thoughts -- a kind of invisible high school that floats above the daily life of teenagers.
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