Beth notes that Don Norman's new book is on its way:
Emotional design. Ah, the joys of being Don Norman. His new book, Emotional Design, isn't yet available (will be released on 12/23), yet it is now 20,578 on Amazon's sales rank. [IDblog]
while Scientific American claims he may be off the mark; the January issue includes a brief, mildly critical article based largely on Don Norman's keynote address at the closing plenary at CHI2003. He convinced me that emotions are an important part of how we deal with computers and other hardware, but yes, it's a bit too easy to claim that something that makes us feel good is better. Seems there's more work to be done on the topic, and from the Amazon rankings it seems plenty of people are interested.
6:49:51 PM 
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