Saturday, May 20, 2006

More design, less help More high-quality usability thinking from Kathy Sierra: Good usability is like "water flowing downhill". "I prefer reactions in which the fabric of the organization is changed so that it's easier for people to do the "right" thing. Like water flowing downhill."... [Creating Passionate Users] Two killer quotes: "Make the right things easy and the wrong things hard." and "If I KMFU (Know My F*ing Users) they won't have to RTFM." And amen to that. 5:01:20 PM    Questions? Comments? Flames? []

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