...by the inmates...for the inmates...

StorageTek's Loss Is Our Gain
From Ed Foster at The Gripe Line
It's not too often we get to report good news on the courtroom front, but today brings word of a remarkably sensible decision in StorageTek's case against a third-party service provider. You know, if judges continue to demonstrate this kind of logic, it's just possible that customers may retain a few basic rights in spite of the DMCA-inspired reign of terror that intellectual property rights owners have been inflicting on us all in recent years.
Put Analytics Into Action
From Shane Atchison at ClickZ:
When asked about analytics, I'm surprised to find so many people think it's a backroom concern. Does a developer working on code really need to worry about customer conversions and daily online sales numbers? Should an art director know about traffic goals and results?
In a word, yes.