David Fletcher's Government and Technology Weblog

January 2004
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 Wednesday, January 21, 2004

SALT LAKE CITY - The Utah Department of Transportation's (UDOT) 511 Travel Information line saw a record number of users during this past December.

"It's very satisfying to see Utah motorists taking advantage of the technology that is in place to help them navigate our transportation system," UDOT Executive Director John Njord said.

The total number of calls to Utah's 511 during December was 138,833 easily surpassing the previous month's record of 51,902.

Over 83 percent of callers were seeking road condition information.

"Much of that can be attributed to the record snowstorm we had during the holidays," Njord said.

Dec. 26 saw the single day usage record set with 28,390 calls.

"We're glad that we have a system in place that can help provide motorists accurate, timely information during such critical travel times," Njord said.


6:17:50 PM