Blogging at Work: Hallway Conversations
Here's another way to use weblogging at work. On every project I've been on, the project team has had "hallway" or informal conversations with the client where requirements were spelled out or clarified. Sometimes, requirements are even added or removed from scope in an informal conversation. Because these conversations are informal, they are rarely documented. This creates a bad situation later in the project when questions come up about why things were done a certain way in the system the project team has built.
Weblogging could solve this problem. If members of the project team were disciplined in their use of weblogging to record these conversations, you would have them repository that was date and time stamped. This would allow the team to quickly reproduce a record of when something about the project was changed.
Why do I believe it would be easier to be disciplined about weblogging this information rather than keeping other types of notes? I believe that if people get in the habit of journaling other types of information in their weblog, that the project information will naturally follow. So, in other words, if people are disciplined about weblogging their work activities, it should be easy to be disciplined about blogging conversations.
Also, blogs are easier to write because they are less formal. However, they are more formal than many other types of notes, partly because of the author's realization that the blog is public - intended to be read by other people. So, they force a more thorough communication than notes, and probably will provide a better record than the types of notes most people take.
5:42:18 PM
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