"The incentive was clear. The steadily growing IM market is expected to balloon to close to $800 million by 2006 according to some estimates, and growth of IM use has been tracked at a frenzied pace, with Yahoo alone reporting a 50 percent increase in monthly usage over Dec. of 2001."

Yahoo may be growing because it seems to be the only one of the biggies (AIM, MSN) that works inside and outside of our firewall at work.
1:21:41 PM    comment []  Google It!