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Tuesday, November 1, 2005 |
ITIL
ITIL training has given me a great new vocabulary and a new foundation for technical support and structure. We've finally completed two days of training and three days of assessment.
I was particularly entertained by the testing at the end of the first
two days. It took a 65% score to pass. Fortunately, I passed with some
room to spare. Now I need to learn more, think about this more and
figure out how to apply ITIL to my work at UEN.........
9:58:54 PM 
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© 2005 Jim Stewart
Last Update: 12/14/05; 10:59:33 AM
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