IT Services
Gartner, 10/11/02: IT Services Market Subsides to Slower Growth Path
The IT services market growth is declining this decade to only about half its rate during the 1990s because of changes in the relationships among the economy, technology, and IT
services.
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IT Management
Internetnews.com, 10/15/02: Study: Most IT Customers Feel No Vendor Loyalty
By Sharon Gaudin
Less than half of all IT customers are pleased enough with their vendors to remain loyal to them and 29% feel trapped in the relationship, according to a study released this week.
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Gartner, 10/9/02: The IT Utility Model Has Potential for Broadcast Communities
The broadcast media face numerous challenges. New business models are needed to boost revenue. Gartner Dataquest examines the IT utility model as a possibility for the broadcast industry.
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Gartner, 10/11/02: SMB IT Spending and Staffing Behaviors: 2002
On analysis of the data, Gartner Dataquest identified the following key findings pertaining to North American SMB technology product and service buying behaviors:
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EDS
Computerworld, 10/15/02: Dell taps EDS for support services
By Juan Carlos Perez, IDG News Service
Electronic Data Systems Corp. (EDS) will provide some technical support services for Dell Computer Corp. clients in the U.S. and Latin America, the companies announced today.
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Microsoft
Infoworld, 10/15/02: Microsoft takes Bluetooth to the desktop
By Gillian Law
MICROSOFT'S BLUETOOTH-COMPATIBLE KEYBOARD and mouse will be available across the U.S. by November, the company announced Tuesday.
Microsoft's Wireless Optical Desktop for Bluetooth includes a keyboard, mouse and transceiver. A more advanced and ergonomic mouse, the Wireless IntelliMouse Explorer for Bluetooth, will be available separately.
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