Outsourcing
Gartner, 10/17/02: Issues, Trends and Events That Shape Sourcing Directions
The sourcing landscape is set to change dramatically, and the use of external service providers will continue to grow. Enterprises and ESPs need to understand the trends and issues shaping the sourcing market.
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Gartner, 10/17/02: Matching Enterprise Needs With the Right External Sources
Matching enterprise requirements and expectations with external service providers is about getting the right solution from the right source. Focusing on three Key Issues will help enterprises make better selections more often.
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Gartner, 10/15/02: Sourcing Opportunities in the Enterprise Network
This report presents the results of a Gartner Dataquest survey of user wants and needs specific to enterprise network infrastructure (premises voice and data) and the use of third-party services to design, deploy and manage the infrastructure. Findings are based on a Gartner Dataquest survey administered in the first half of 2002.
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Gartner, 10/17/02: A Sourcing Strategy Is Essential for Business Effectiveness
A sourcing strategy is necessary for survival in today's changing business environment. Enterprises must ask the right questions and answer them in the context of their specific sourcing needs.
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Gartner, 10/17/02: Developing and Negotiating 'Win-Win' Sourcing Deals
An outsourcing contract is an integral part of an outsourcing solution and should be structured for change.
Success depends on developing a comprehensive agreement and negotiating the key requirements.
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Gartner, 10/17/02: Managing Sourcing Deals for Value and Performance
Once a sourcing deal is signed, many enterprises falsely believe that their work is done. Whether a deal succeeds or fails depends critically on the framework established for ongoing external service provider management.
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Giga, 10/21/02: Trends 2003 Update: Offshore Outsourcing
Despite instability in parts of India and other offshore programming destinations, there is an increasing acceptance of the value and viability of using remote programming resources. Companies are continuing to learn about global sourcing and their approach is maturing. During 2003 more companies will consider remote programming and business processing resources to support corporate goals.
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Help Desk
Wired News, 10/23/02: Say Hello to Sanjeep, Er, Sam
By Manu Joseph
Some were told that comprehending Sylvester Stallone was the final frontier in understanding American diction. Others were asked to watch Titanic and Ally McBeal, so they could mimic an acceptable American accent.
But no amount of training prepared them for what was to come.
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IT Management
Gartner, 10/15/02: Whatever Happened to Online PC Backup Services?
Most online PC backup service providers are gone. Even so, there may still be a future for online PC backup services.
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Security
Infoworld, 10/23/02: Net backbone withstands major attack
THE INTERNET WITHSTOOD what appears to have been a major assault on its core infrastructure late Monday when all 13 of its root servers were attacked, according to a spokesman for VeriSign, which operates two of the servers.
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Giga, 10/21/02: IT Trends 2003: Antivirus Market
Many of the trends in antivirus that Giga identified a year ago continue today since the critical drivers are the same. Overall, the market remains competitive and dynamic and although we continue to see virus outbreaks, the efforts of vendors to develop better products and services and of organizations to implement sound strategies are achieving a measure of success. We’ve seen fewer explosive outbreaks along the lines of the LoveBug and the persistence of viruses like Klez can be traced partially to poorly protected home users who may have let down their guard in the absence of sensational outbreaks during the first half of this year.
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Internet News, 10/23/02: Another 9 Exploits Found in IE
A performance-boosting feature found in Microsoft's Internet Explorer 5.5 and 6 has opened up nine vulnerabilities that can leave a user's PC wide open for remote exploit, according to the company that found the breach earlier this month.
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Weaselville
San Francisco Chronicle, 10/23/02: In Dilbertland, it's Year of the Weasel
Playing the angles, cutting corners -- it's a way of life
Just when you thought it was safe to come out of the cubicle, you've got CEOs heading off to prison, G-men scrutinizing stock market analysts and accountants, and other ethically challenged rascals popping up as often as Internet ads. It's enough to make you think weasels are running corporate America.
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