Friday, May 07, 2004

I was thinking tonight on the way home how change oriented organizations and individuals, people and groups who talk about being a learner or a learning company, need to embrace, rather than tolerate mistakes, because mistakes are the greatest teachers of all. Really big and sophisticated companies create entire divisions, called Research and Development, to spend all their time making mistakes, all as part of a critical inquiry process to determine what works good, what works better, and what works best. Mediocrity is not brought about through lack of perfection, but through a misguided commitment to perfection - perfection as an end, rather than a process. 11:17:40 PM