Dilbert on marketing and Help. Walking the tightrope between marketing, help, and legal neutrality is a daily journey in some companies. [Usable Help]
I'm just having the greatest time translating marketing-speak into usable text for a certain curriculum development project. I'll read along thinking oh, yes, this makes sense, I'll tell the students that. . . hey, wait a minute, those words don't actually mean anything!!! Yes, it is a fine line some days.
And way back in the dark ages of my foray into technical communication, I had simultaneous offers from a technology company and from a public relations company. It was a tough choice--the PR folks made a good case--but I went with tech writing. There's just something more, well, honest about it.
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