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Wednesday, November 17, 2004
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Don Norman's finally posted his "Design as Communication"
piece. It's nicely done, and brings up several thoughts for me. As
I've said myself, yes, we're all communicators: everyone involved in
user experience is involved in communicating with the user. We can do
it with words--instructions, labels, navigation; we can do it with graphics,
pictures, diagrams. We can do it with affordances, as Norman describes;
we can do it through the story (the narrative) that is the mental model
of the system. It's all communication. And if the design fails to
communicate, the product fails.
6:47:00 PM 
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© Copyright 2002-2005 Fred Sampson.
Last update: 5/21/05; 10:24:22 PM.
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