DirecTV Broadband Discontinues
Its a sad day when your ISP goes under, but particularly when you thought you had picked a winner. I shudder at the thought of going back to AT&T for cable modem service or even worse to PacBell, and fear going to an independent ISP because I may absorb switching costs yet again. DirecTV Broadband was originally Telocity, a MDV-backed startup that had a great operating model, had great synergy with its satellite parent, and was providing a real competitive offering.
Unfortunately we are stuck in a quasi-monopoly state for each product.
We have some difficult news to share. With the dramatic change in the capital markets and the significant shift in the telecom operating environment, DIRECTV Broadband can no longer stand as an independent business.
It is our sincere regret to inform you that DIRECTV Broadband will discontinue operations. This email shall constitute DIRECTV Broadband’s 30 day notice of termination to you. Please be aware that DIRECTV Broadband’s network (including your email services) will remain operational for a minimum of 30 days from the date of this notice. We are working with alternate broadband providers to determine options for your broadband service, and as a result, our network may (but is not guaranteed to) remain operational for some period beyond such 30 days as we work through those options. If you wish to terminate service before our network is discontinued, please contact us at www.directvdsl.com. No early termination or cancellation fees will apply. In any event, you will only be billed for services received through termination of your service (whether terminated by DIRECTV Broadband or at your request).