Outsourcing
Giga, 6/19/02: Common Mistakes in Contract Negotiation
IT contract negotiation is an art. With the pressure on IT managers today to reduce expenses, many managers and executives are involved in negotiating or renegotiating more favorable terms with vendors. In Giga’s experience, there are several common mistakes companies make in IT contract negotiations. Avoiding these mistakes can save IT executives time, money and minimize their legal exposure.
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Computing, 6/20/02: Boots ready to outsource IT
By Andy McCue
Cost-cutting plan will result in major contract High street retailer Boots plans to outsource its IT as part of a £250m company-wide cost-cutting programme. The chemist chain already uses IBM and Xansa for some IT services and confirmed to Computing this week it is in talks with both suppliers about a much larger arrangement.
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Giga, 6/19/02: CompuCom — IT Services Capabilities Shine
Traditional companies like IBM, EDS and CSC began to see companies flock to their doors in the past 18 months, looking for safe havens. However, these companies were focusing on catching up to the evolutions surrounding the Internet and have spent much of the past three years building up their applications development services offerings and chasing megadeals. All the while, several companies survived the turmoil, refocused their business plans and offerings and have targeted infrastructure services, dedicating themselves to good, reliable services that highlight customer satisfaction as a differentiator. CompuCom is emerging as one of these companies, having successfully transitioned from a VAR-centric organization to a full-services infrastructure provider. CompuCom is one of the services industry’s best-kept secrets — but not for long. Companies in the United States are recognizing the high quality and dedication CompuCom brings to its customer engagements. We expect a bright future for this organization in the IT services marketplace.
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IT Management
Computerworld, 6/20/02: CIOs share survival tactics and recovery strategies
By Rick Saia and Melissa Solomon
BOSTON -- Their minds are chiefly in cost-control mode, but IT leaders must begin to train their sights on the challenges they and their companies will face when the economy begins to rebound.
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Giga, 6/19/02: IT as Part of the Business: The Real Impact on IT
IT is increasingly becoming recognized as an integral part of the business. What this really means for IT is that it will be expected to play by ever-tightening business rules: return on investment (ROI) analyses are required for every expenditure; IT managers, particularly executives, will be expected to thoroughly understand the business and communicate in business terms; IT resources will be expected to be used for activities aligned with business goals and hard evidence of alignment will be required that will necessitate processes for formal planning, project selection and prioritization, portfolio management and governance.
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IT Infrastructure
Giga, 6/19/02: Common Mistakes in Server-Based Computing Deployments
There are a number of common mistakes enterprises make when deploying server-based computing (SBC) software. Several of these can lead to costly or damaging problems, including…
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PC Industry
Wall Street Journal, 6/21/02: Dell Maintains Guidance; CEO Says Business Is Good
By BOB SECHLER
Dell Computer Corp. Chief Executive Michael Dell said Friday the personal-computer maker's business is on track so far in its fiscal second quarter, bucking recent warnings from other industry players that computer demand has slowed.
"I'm feeling very good about our business, and our business is doing well," Mr. Dell said Friday in an interview. "We haven't changed our guidance."
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Microsoft
Wall Street Journal, 6/21/02: Microsoft Raises Profile In Wireless Networking
By TERHO UIMONEN
Microsoft Corp. is expected to unveil two major software advances this year that could up the ante in the wireless networking arena and expand the reach of the company's flagship Windows XP operating system and applications.
The software maker's long-awaited Windows XP Tablet PC Edition is scheduled for release around October, when the first portable computers featuring the new software are slated to become available from Taiwan's Acer Inc. and several other major personal-computer makers. Aimed squarely at mobile professionals, the Tablet PC software is one of Microsoft's most important product introductions this year.
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