Outsourcing
Company Publication, Accenture Brings Expertise to Outsourcing Capability Model
The eServices Capability Model is one of the first in the industry to focus on information technology outsourcing. The initial release, during November 2001, offers 100 procedures to assess outsourcing service providers. Future releases will address what the client ought to have in place. Unlike other solutions, the eServices Capability Model also helps providers establish the significance of any gaps found in their information technology outsourcing offerings.
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Giga, 6/24/02: How to Determine Asset Ownership in Outsourcing
Agreements
Julie Giera
Once a company has decided to outsource part of its business to a service provider, ownership of assets is often one of the first issues that have to be addressed. Whether a company should continue to own the assets involved with the business function, or whether a company should sell those assets to the outsourcer is not a black and white issue. Consideration needs to be paid to the financial status of those assets, their location, their age and useful life, whether the outsourcer will be responsible for future maintenance and upgrade of those assets and the overall financial structure of the deal. Assets such as hardware, software, people, facilities and even such things as parts inventories all have to be reviewed and their status ascertained before the terms and conditions of the outsourcing contract can be finalized.
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IT Management
Giga, 6/25/02: IT Asset Management Metrics to Maintain and Optimize
Standardization
Robert McNeill
How can you tell whether standardization policies are actually adhered to within the organization?
Many organizations in the economic downturn have revisited their hardware/software standardization efforts within the organization. Standardization should not be a goal in and of itself but the associated benefits of standardization can provide demonstrable business benefits that include:
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Computer Security
eWeek, 6/25/02: IT Pros Predict Major Cyber-Attack
By Caron Carlson
To foment a sense of urgency regarding government spending on information security, the Business Software Alliance said last week that the majority of IT security professionals believe there will be a major cyber-attack against the government in the next 12 months.
In a survey of 395 IT professionals in early June, the alliance did not seek any underlying rationale for the respondents' opinions, which could be based on anything from raw fear to financial self-interest to information that they have and we don't. However, the organization maintained that information security professionals are best positioned to assess the risk to government networks.
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Microsoft
Information Week, 6/26/02: Microsoft Unveils Plans For Office, Tablet PC
The company says Office 11 will feature built-in support for XML to help knowledge workers more easily aggregate data from numerous sources into applications like Excel.
By Paul McDougall
Microsoft let slip some of its plans for its next version of Office Tuesday at the TechXNY show while officially unveiling its Tablet PC platform--a next-generation personal computer that resembles an Etch A Sketch and responds to input from a stylus.
During a keynote at the computer trade show, Microsoft group VP for productivity and services Jeff Raikes noted that Office 11--due by the middle of next year, he said--will feature built-in support for XML to help knowledge workers more easily aggregate data from numerous sources into applications like Excel.
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