Monday, April 15, 2002

And The Winner Is We'd like to send a hearty congratulations out to Heather D. Baker, last week's winner of our TechQuiz. Hether picks up a very swank GPS device. And you can too, if you answer all of our quiz questions correctly. We'll put your name into a hat at the end of the week. If you're name comes out, you'll pick up a GPS unit of your own. Posted by Brad Shimmin at 3:01:21 PM   comment on this post  >>[]

It's a Two-Way Street Kelly Jackson Higgins has written an excellent, online-only piece that tackles service providers from an insider perspective. Kelly basically asked executives from top IT outsourcers to talk candidly about what it takes to strike a successful outsourcing relationship. Along the way, she of course offer some dos and don'ts for crafting a contract that will grow with the partnership. Posted by Brad Shimmin at 3:00:53 PM   comment on this post  >>[]

When Bad Service Happens to Good People Of particular interest in this week's issue is Dave Molta's piece on how not to tolerate subpar service. With our tips on evaluating service quality, Dave will help you get the upper hand in a dispute with your provider. Posted by Brad Shimmin at 3:00:08 PM   comment on this post  >>[]

Complete Issue, Online Now Good day everyone. We've just posted week-two of our April 15th issue. Enjoy. Posted by Brad Shimmin at 2:56:40 PM   comment on this post  >>[]