|
|
Monday, November 04, 2002 |
Performance-based Electronic Government
In a meeting this morning with the Utah Department of Natural Resources, State CIO Phil Windley discussed the importanced of measuring what is really important to the organization. Last week, the Performance Institute released a report entitled Creating a Performance Based Electronic Government. The report, which is focused on federal initiatives, states,
Putting aside the buzz around e-government these reports have created, no comprehensive initiative to date has examined the "business case" behind e-government initiatives—whether and how e-government investments are resulting in improved services for the taxpayer. Moreover, no initiative has catalogued the various ways government agencies are defining and measuring e-government contributions to agency missons.
It needs to be done, but we need to be careful doing it. The reporting should then be followed up with strategy creation that identifies weaknesses, creates the proper marketing structure, and looks at restructuring opportunities to achieve greater payback.
12:43:47 PM
|
|
Jobs.utah.gov Rollout
Governor Leavitt just introduced the new rollout of jobs.utah.gov, a website designed to reduce unemployment throughout the state. The rollout was done at UPS where 200 new seasonal jobs are available, all online through the website. Not only can people get online to search and apply for jobs, but employers have all kinds of functionality to view the applicant pool. The Department of Workforce Services has also created online services for managing unemployment insurance for both employers and unemployed workers.
11:25:22 AM
|
|
E-Government in Energy
DOE recently released its E-Government Strategic Action Plan. Of interest is DOE's emphasis on digital signatures and the definition of communities of interest with the goal of focusing services towards defined customer groups.
They also put up a nice website documenting their history and accomplishments on the department's 25th anniversary.
8:14:01 AM
|
|
© Copyright 2003 David Fletcher.
|
|