Thursday, February 13, 2003

Interesting: Buy Broadband From Your Neighbor [Slashdot] 8:50:45 PM    comment []  trackback []

Customer Satisfaction Trends This is the second article I've read today on customer satisfaction and the inability of companies to track it correctly.  I remember the last time I was in the VW dealership having work done to my Jetta.  The service guy reminded me I would get a call from VW headquarters and that the would like me to put more than a good word in for them.  This happened when I was in Lansing too.  When called, I left unsatisfactory remarks to VW HQ and was called the next day by the dealership to ask for my reasons.  I wouldn't say I was harrassed, but they certainly were not happy about my words. Don't get me wrong I love my Jetta.  I just think they have the emphasis on the wrong things. I've got to imagine Volkswagen puts such a high price on customer satisfaction that it has backfired on them.  The dealers are worried about getting high marks that the information is skewed by covering the truth.    12:54:01 PM    comment []  trackback []

Every Nintendo NES system had this problem. Rob Nelson found a way around it. Cool.  Not sure if I have the guts to take apart my little friend and cut a hole in his backside. 12:17:12 PM    comment []  trackback []

Emerging Technologies There is always thought provoking reading at TR.  Take a gander at this article.  I was surprised at the areas cited. It wasn't the normal 10 that you get from the rest of the media out there. "Technology Review: 10 Emerging Technologies That Will Change the World. But in this special section, Technology Review's editors have identified 10 emerging technologies that we predict will have a tremendous influence in the near future. For each, we've chosen a researcher or research team whose work and vision is driving the field." [via Tomalak's Realm] 1:59:07 AM    comment []  trackback []

This looks like a great game for the office iMAgiNiff. "Buffalo Games' iMAgiNiff wins this week's Major FUN Award for giving people a fun way to get personal, and interpersonal. It asks people to reveal what they think about each other in a way that, under other circumstances would border on intimidating, but the spirit and art of the game keeps it safely on this side of genuine hilarity." [via DeepFUN Weblog] 1:20:25 AM    comment []  trackback []

Streaming to the home theater This looks very promising.  I drop the bucks right now to be able to stream DiVX encoded video to my TV.  It certainly is a whole heck of a lot better than burning it onto a disc. Digital Media Adapter. "New Digital Media Adapter from Linksys that connects to your stereo system for streaming audio from your PC. A version that'll let you stream video should be out later this year." Read [via Gizmodo] 1:05:29 AM    comment []  trackback []

Dream of the fisher price cash register I had a dream about this last night. It is weird what your subconcious can dig up.  I can't remember the details, but the image was clear as a bell. 12:22:59 AM    comment []  trackback []

Whew.. another busy day. Time certainly seems to be running short these days.  I made pizza from scratch tonight in the bread maker.  Happy. 12:11:08 AM    comment []  trackback []