I have said it before, but it helps to hear it from someone else:
Copywriting is interface design. Great interfaces are written. . .And then thereís Defensive Design. Who writes your error messages? Hopefully a writer and not a computer. . . Good writing is good design. . .
Do not skimp on writing. Pay attention to
what you are asking people to read. Read what you write out loud. Donít
use seven words when four will do. Hire good writers. Write good interfaces. [Signal vs. Noise]
And this is after I spent the morning editing and rewriting error messages and UI strings. Speaking of which . . .
Reboot These Error Messages. If Microsoft had any brains, it would completely overhaul Windows's error messages. [NYT > Pogue's Posts]
9:59:37 PM 
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