Monday, April 05, 2004

Router Down! ITS techicians analyze network router problem One of the worst things that can happen to an IT person is for the network to go down.  ITS has just recovered from a major outage to one of our core routers, something that should not happen.  In brief, a failed power supply took down one of our two "redundant" core routers.  In the aftermath, I have (re)learned several things: Things are not always as they appear We have some excellent, dedicated state employees We must do a better job in ensuring that plans become reality The network is perhaps the most important service ITS supports Large networks become extremely complex Skills and knowledge must be shared I pulled together a team this morning to review the outage that occured over the weekend (this afternoon's outage was a repeat performance.  We identified a number of key issues that must be resolved in order to have a more reduntant, failsafe network.  Individuals have been charged with fixing these shortcomings.  I will be responsible to make sure that we follow through with these issues. 5:15:53 PM    comment []

e-Government vs. the Real World Almost 87 million people live in Guangdong province, one of the areas of greater technology concentration Here's a great quote from the Renmin Ribao (Peoples' Daily) on the Chinese bureaucracy's acceptance of e-government: The government staff still love to work in the real world despite mounting calls for e-government services. I guess some people are still having a hard time making the connection between their cyber-world and everything else.  Like many of the rest of us, the Chinese are having a hard time with adoption which is critical to justify more e-government investment.  It is a priority here.  By the end of 2005, the Chinese hope to have broadband to 150 million people, 11 percent of the population. 4:56:46 PM    comment []

© Copyright 2004 David Fletcher.