Utah Sen. David Steele, co-chair of the state’s Information Technology Commission, sees the current situation not so much as an opportunity but as “a must.” Things are not necessarily “broken” in Utah, he said, but they’re “underutilized, not connected, in silos, not interacting.”
Utah CIO Val Oveson said ERP systems, cross-boundary integration and enterprise computing are part of an agenda that has been around forever but that has now come to the forefront, forced there by the emergence of the Internet and the burst of the dot-com bubble.
Government is moving to an e-government agenda but lagging behind the private sector, Oveson said. “We have to deliver on expectations and not drop the ball on that.”
Virginia and Utah are considered two of the more advanced states on technology, and yet even they have far to go, perhaps an intimidating scenario for other states. “We’re in great shape relative to the past, in terrible shape in what we need to do,” said Oveson. “The nature of this business is never being finished.”