E-Government done right provides the potential for transformation of governmental structure in a way that makes it at once more responsive and more efficient. This goes beyond the discussions of cross-agency collaboration and integration and also drives at the issues of the traditional design (federal, state, and local) as well as issues of e-democracy, representative government, and citizen participation. Transformation of the most significant kind - since 1776 if there are people willing to entertain the discussion. Canada appears to be. A report, Assessing Impact of New Internet Technologies on Democracy, appears on their Crossing Boundaries website.
Some realignment of responsibilities here seems all but inevitable. On the one hand, citizens and stakeholders likely will engage government officials online and they will expect government to respond. These relationships will multiply and develop along with the technology.
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