The Crandall Surf Report 2.0
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Tuesday, June 24, 2003
 

NPR on Apple's iTunes music store.

There are still many things that can be done. I don't think the subscription model wins here (we spent several years looking at this and other models ..) The 49 cent a track model was mentioned -- we found fifty cents to be a magic number. Of course this means that the conventional industry would have to change the way they do business, but their current model is completely doomed anyway.
12:48:27 PM    


The current issue of Consumer Reports has a hack article on veterinary care ...

Sukie wrote this letter to the editor (printed with her permission)

Ms. Margot Slade, Editor/Senior Director
Consumer Reports
101 Truman Ave., Post Office Box 2015
Yonkers, NY 10703-9015

We had always been happy that "Consumer Reports" is proud to usually have unbiased reporting (coming up short in relation to computing too often). So, what happened that your self-control went so completely out the window in your article on veterinarians? That wasn't a consumer report, and it sure wasn't a report on ways to keep animals healthy. If anything it read more like an editorial from some of the less reputable cable TV "news" shows.

I guess that if people consider animals to be disposable then that report may be useful, but people who view them as "things" rather than living beings usually don't have animals and those who do have a tendency to be the same people who get arrested for animal abuse. Is that your target audience? I think that you owe the majority of your readers an apology and a re-do which focuses on getting the best care for the money spent rather than focusing simply on minimizing cost -- an article done with an understanding that these animals are not disposable recreation purchases, but non-human family members to most who share their lives with animals.

We have found a number of vets whom we consider more competent than many MDs, being just as picky (and therefore satisfied) with our choices of each. Also for each it is essential for the client to be aware of the signs of health, to maintain a level of continuity in sharing records and care, to use specialists when needed, to do surgery and pathology as needed, etc. Being careful has allowed us to keep some four footed family members, many of whom have been rescues with medical problems, alive with serious conditions such as Complete A/V Heart Node Block, Insulinoma, Addisons, Cardiomyopathy (both cases of dilative and hypertrophic), Anaphylactic Shock, Thromboses, Gastric Blockages, Lymphoma, etc. so I suspect that you can guess that we typically consider the money we have spent on our veterinarians through the decades to be cash well spent. Physicians for humans find such conditions to be challenging, and the animal hospitals (and, yes, they are hospitals) and veterinary doctors have been marvelous when tackling such conditions, even to the level of one vet arriving in our home during an icestorm to create an emergency set-up on our dining room table (complete with IV hung from the chandelier) to help a badly deformed little creature who had joined our family and had stolen our hearts.

Please, your readers, we non-vets and veterinarians alike, deserve better than such a deeply offensive article and so does the reputation of "Consumer Reports".

Sukie Crandall


5:47:27 AM    

Greg notes this rather successful (actually amazingly successful) artist.

At the point of life I know numerous un and underemployed Ph.D.s (physics, chemistry and math) and the most financially stable people I know are a novelist and two artists. Someone once said the most respected occupation through time is that of the artist and storyteller. So when your kid wants to major in art ....
5:46:19 AM    



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