CenterBeam
Microsoft Case Study, 8/5/02: IT Outsource Company Prevents Downtime with Microsoft Operations Manager
CenterBeam deployed Microsoft Operations Manager to automate its Network Operations Center (NOC) and estimates it will save more than U.S. $700,000 annually in NOC engineer labor costs--and provide a better service to its clients at a lower price.
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Outsourcing
Information Week, 8/5/02: Convenience-Store Operator Outsources IT Monitoring
CC. L. Thomas Inc., a Texas-based operator of more than 100 convenience stores, is deploying InteQ Corp.'s IT infrastructure monitoring services to ensure maximum availability of its network, servers, databases, and enterprise applications.
InteQ's InfraSolve service performs problem identification, diagnostics, and resolution on a 24-hour/7-day basis.
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IT Management
Computerworld, 8/5/02: IT Investment Model Wins Converts
By THOMAS HOFFMAN
The concept of IT portfolio management is being adopted by an increasing number of companies, according to new research.
IT Investment Model Wins Converts
Building an IT Portfolio Approach Starts With the Baseline
A growing number of businesses—led by blue-chip companies such as J.P. Morgan Chase & Co., Johnson & Johnson and Metropolitan Life Insurance Co.—are evaluating their IT investments with a more discerning eye by treating technology assets and projects more like financial portfolios.
According to research conducted by Stamford, Conn.-based Meta Group Inc., one in eight U.S. companies say they are now applying a portfolio management approach to evaluate their IT investments, compared with one in 12 companies in March. The new figures are based on input gathered from 1,332 IT managers during the second quarter, Meta said.
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Microsoft
Computerworld, 8/5/02: Microsoft Targets Win 2k Projects
By CAROL SLIWA
Windows 2000 Moves On
Microsoft announced a program aimed at simplifying Windows 2000 Server rollouts and released an update of the operating system.
Third Service Pack Update for Windows 2000 Now Available
Backed by a half-dozen partners, Microsoft Corp. last week announced a systems architecture program that aims to help companies reduce the cost, time and risk associated with integrating Windows 2000 Server into corporate computing infrastructures.
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